Services
We don’t write you a plan.
We do the work.
Five departments. Full-time people, not freelancers. They join your standups, work in your tools, and answer for the result.
The departments
Pick a department.
What it covers, what you stop doing, and the workflow we would usually take over first.
Every lead gets a reply.
Not when you get round to it.
You stop being the only one who can sell.
What the team runs, every week
- Following up every lead
- Booking the meetings
- Keeping the pipeline honest
- Proposals and quotes out
A typical first pilotLead follow-up. Every open enquiry and proposal owned until it is won or closed.
Your customers email.
Someone answers properly, the same day.
You stop being the one who answers.
What the team runs, every week
- Answering your customers
- Getting new ones set up
- Spotting who is about to leave
- Renewals ready early
A typical first pilotClient onboarding. Every new customer set up the same way, without you sending the emails.
The work that eats your day
and never appears on a plan.
You stop being the filing system.
What the team runs, every week
- Keeping the customer list clean
- Contracts signed and filed
- Inbox and calendar handled
- Writing down how things work
A typical first pilotCRM upkeep. Records clean, duplicates gone, every deal and contact where it should be.
Invoices out on time.
The late ones chased by somebody who is not you.
You stop chasing money you already earned.
What the team runs, every week
- Invoices out on time
- Chasing the unpaid ones
- What actually came in
- How long the money lasts
A typical first pilotInvoice admin. Invoices out on the day, reminders sent, payments matched.
The plumbing. Boring until it breaks,
then it is the only thing that matters.
You stop being the glue between your tools.
What the team runs, every week
- Getting your tools to talk
- Automating what people repeat
- Reporting you can trust
- Which marketing worked
A typical first pilotDelivery coordination. Deadlines owned and chased, with a weekly summary instead of you chasing.
How it starts
One audit, then one workflow.
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Free · about a week
The Founder Bottleneck Audit
We look across all five departments and tell you which one, and which workflow inside it, to hand over first.
What the audit covers -
Then · 30 days
A pilot
We run that workflow against success criteria agreed in writing, with a scorecard every week.
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After that · ongoing
The department
If it works, we build the department around it. Add the next when you are ready.